eHDF Launches Remote Monitoring and Management Services

eHosting DataFort (eHDF), the region's leading managed hosting and cloud infrastructure services provider announced the launch of Remote Monitoring and Management (RMM) services, a proactive approach to remotely manage and monitor a company's IT assets.   Managing and monitoring IT infrastructure in-house can be expensive, stressful and time-consuming. Organizations are finding it increasingly challenging to hire, train and retain IT personnel with specific skill sets across various domains. Therefore, SMEs and larger corporations are opting for a more reliable alternative - partnering with an IT services provider to remotely monitor and manage their IT systems.   Based on customer demand for such services, eHDF has launched a unique model of onsite and offsite monitoring and management of IT infrastructure, either partially or fully.    eHosting DataFort achieves this by installing a probe server at the customer's premises that feeds timely updates from onsite devices to the master servers at eHDF's data centers in Dubai. These updates are then analysed in real time by eHDF's 24 x 7 services experts who are trained to handle and remotely resolve critical issues. Technical engineers are also available for issues requiring immediate onsite assistance.   Yasser Zeineldin, CEO, eHosting DataFort, said: "For businesses to thrive in an ever-changing and dynamic environment, it is important that their IT infrastructure is available at all times and is regularly monitored, managed and updated to avoid sudden breakdowns.RMM is a proactive service developed after a detailed analysis of IT best practices to enable infrastructure optimization as critical issues are identified, reported and resolved in real time. In leveraging this solution, organizations can gain peace of mind and access to skilled resources that ensure their IT systems are always up and running."   Remote Monitoring and Management services offer comprehensive solutions to manage devices, networks, users, desktops and data, ensuring efficient, highly available and completely supported IT infrastructure.   eHDF adheres to industry best practices to provide inventory and asset management, policy management, application and license compliance, antivirus and patch management, backup management, monitoring and alerting, remote support and reporting. The completely customizable service also allows customers to enjoy affordable and predictable monthly costs.    eHDF has over 14 years of experience in offering a complete stack of Managed Hosting Services to a wide variety of clients across various verticals. These services range from leased Dedicated Servers to a Fully Managed Services option whereby a customer's IT infrastructure is managed right from the Data Centre layer upto the Application layer and everything in between. Remote Monitoring and Management services are an extension to  eHDF's existing managed services portfolio.   With world-class data centers, resilient and scalable infrastructure and round-the-clock managed operations, eHosting DataFort has established itself as a market leader in the field of managed hosting, Disaster Recovery and cloud infrastructure services.    To learn more about eHDF's Remote Monitoring and Management services, please visithttp://www.ehdf.com/solutions-and-services/it-infrastructure-management

info@ehdf.com | 04-3913040 | www.ehdf.com